Character Care
Online and Telephone Sessions

Who Can Access Our Services?

Online counselling provides clients the opportunity to discuss issues that concern them whenever and wherever they need to. The accessibility and convenience allows you to speak with a professionally trained counsellor and psychologist from the privacy of your own home or if you’re on the move, our online service is the right one for you! All our Online services are available to you via our secure, encrypted server Zoom Video Communications.

ZOOM Online Video Conferencing

Zoom video conferencing is the leader in modern video communications, with an easy, reliable cloud platform for audio conferencing, chats and webinars across mobile devices, desktops and telephone systems. Character Care has taken measures to ensure data safety and confidentiality through the use of a secure online platform, Zoom. However, online platforms present with the risk of being intercepted by uninvited third parties which could pose potential risks for leakage of data. As Character Care can’t take responsibility for such incidences, a secure and private internet connection is recommended.

*For details on how to join an online chat or phone session with your therapist, please follow the link below. If you have any further questions please feel free to contact us


Online and phone counselling platforms allows clients to access our services at a time and place that is at your convenience. This can be especially helpful for those uncomfortable or unable to attend traditional face-to-face modes of therapy


Whether you are in a remote area or have difficulties travelling to us, both online counselling are options that make counselling accessible for you, anytime from anywhere.


Online counselling presents you with the option of video-calling or choosing to have a session via the telephone, allowing you to access our services based on your comfort and preferences.

Make An Appointment

If you would like to make an appointment with us for either Phone or Online Counselling please visit our contact us page.

Sessions are available during business hours between 8am-8pm daily.

*Upon making a Booking you will receive a copy of our intake form and our online contract, please do have a look through our terms and conditions and return to our staff prior to first contact.